Kazka Jewelry

Privacy policy

Kazka Jewellery (hereinafter referred to as the “Company,” “we,” or “our”) is committed to ensuring transparency, confidentiality, and the security of our clients’ personal data in compliance with applicable European legislation, particularly the General Data Protection Regulation (GDPR). We do not share your data with third parties and store it solely for the purposes outlined in this Policy.

1. What Data Do We Collect?

1.1. Data You Provide Directly:

  • Personal Data: First name, last name, phone number, and email address.
  • Business Details (for B2B clients): Company name, legal address, tax identification number.
  • Login and Password: To create an account on our platform.
  • Information Provided in Forms: Data entered during registration, placing orders, or communication with our support team.

1.2. Data We Collect Automatically:

1.2. Data We Collect Automatically

  • Technical Information: IP address, device type, browser type, and operating system.
  • Cookies: To ensure proper website functionality and enhance the user experience (detailed in our Cookie Policy).
  • Google reCAPTCHA: To protect our website from automated abuse (spam, bot attacks). reCAPTCHA may collect information such as your IP address, mouse movements, and interactions with the page. This data is processed according to Google’s Privacy Policy (available here).

1.3. Transaction Information:

  • Order History: Items, purchase date, and order status.
  • Payment Data: Secured through SSL encryption and stored via protected platforms.

2. How Do We Collect Your Data?

We may collect your data through the following methods:

  • Registering on the Kazka Jewellery platform.
  • Completing an order or inquiry form.
  • Using our website (including cookies).
  • Contacting our support team (via phone or email).
  • Participating in marketing activities, surveys, or questionnaires.

3. How Do We Use Your Data?

Your personal data is used solely for the following purposes:

3.1. Order Processing: Ensuring the placement, delivery, and servicing of orders.
3.2. Personalized User Experience: Tailoring your profile on the platform.
3.3. Marketing Activities (with your consent): Informing you about new collections, discounts, and promotions.
3.4. Analytics and Service Improvement: Analyzing your interactions to optimize website functionality.
3.5. Legal Obligations: Using your data to comply with legal requirements, including:

  • Preparing accounting documents (e.g., invoices).
  • Retaining order history for tax purposes.
  • Fulfilling audit-related obligations.
  • Providing information to governmental authorities when required by law.

4. How Do We Protect Your Data?

Kazka Jewellery has implemented measures to safeguard your data in accordance with the highest security standards:

  • SSL Encryption: Protects data transmission.
  • Secure Servers: Used to store your information.
  • Access Restrictions: Data is accessible only to authorized employees.
  • Regular Security Updates: Prevent unauthorized access and mitigate risks.

5. Do We Share Your Data with Third Parties?

We do not share your data with third parties for commercial purposes. Exceptions apply only when sharing is necessary to fulfill our obligations:

  • Payment Processing: Through secure payment systems.
  • Order Delivery: In collaboration with trusted logistics partners.

In these cases, third parties act in compliance with our instructions and ensure the confidentiality of your data.

6. How Long Do We Retain Your Data?

We store personal data only for the necessary duration:

  • Account Data: 5 years after your last login.
  • Order History: 5 years to comply with legal obligations (tax and accounting purposes).
  • Support Data: 1 year after resolving a request.
  • Marketing Data: Until you withdraw your consent.

After the specified periods, data is deleted or anonymized.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Update or correct your data.
  • Erasure: Request the deletion of your data.
  • Restriction: Limit how your data is processed in certain circumstances.
  • Data Portability: Obtain your data in a structured, machine-readable format.
  • Lodge a Complaint: Submit a complaint to a supervisory authority.

To exercise your rights, please contact us at: info@kazkajewelry.com.

8. Contact Information

If you have any questions or wish to exercise your rights, please contact us:

  • Email: info@kazkajewelry.com
  • Phone: +48 880 830 049

Legal Address: Staromiejska 6/10d, 40-013, Katowice, Poland